Mistress 72 WP (240g)

Same Day Delivery

When Will My Item be Delivered?

We try our best to ensure that all shipping and deliveries are sent out without unnecessary delays. We ship most of our products via the fastest courier services to your doorstep. We are not limited to any specific areas and we courier all over the world using:

Technicians, Riders, Sendy, Fargo Courier(+254 728 606 461, +254 703 077 000), Tahmeed, Chania, Classic Courier(+254 721 721 251, +254 718 047 242), Savo Store, Speedball Courier(+254 728 492 446, +254 799 869 844), Kentex Cargo, Wells Fargo(+254 726812708), FedEx, DHL, Salihiya Cargo, G4S Kenya(+254 732 171 000, +254 703 011 000), Royal Parcel(+254 20 253 0555, +254 738 068 210), Timeless Courier(+254 020 236 9983), EMS Kenya(+254 772 770 513, +254 20 3242 387), Courier Plus(+254 780 232 235), Runex Courier(+254 722 523 704), Posta, Aramex, UPS(+254-720-651313, +254-733-651313), Skynet, Freight in Time(+254-41-2225277), Mambo Express Courier(+254 731 234 573, +254 728 857 099), Afri Sali Air Cago( 0716 572000), TNT, Seabourne Worldwide Express(+254 0204402486, Mobile:+254 720 475573/+254 735 029158), African Salihiya, among others.

Delivery Fees

Customers within Nairobi, CBD can get their packages as fast as 30 minutes for kes 299!

We deliver within 2 hours in Nairobi, Kiambu, Nakuru & Machakos counties for kes 299!

Delivery to all other counties in Kenya takes 3 to 24 hours for kes 299!

Delivery to East African countries takes 3 to 48 hours for kes 5,999.

All exports from Kenya to any country in the world take between 1 day to 7 days working days for kes 5,999. We’ll inform you of the cheapest and fastest courier costs.

Customs, Duties, and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the buyer’s responsibility. Please note, most shipping companies include customs charges in the shipping costs, so you are 99% not likely to pay customs, duties, and taxes. The Kes 5,999 will be enough.

Extra Shipping Cost
Please be noted, that in unforeseen circumstances, after you place the order, our service staff may contact you directly and ask you to pay the extra shipping costs on top of the amount you have already paid for large or heavier products.

Where are you located?

We’re located at Nairobi, CBD, Mfangano Street, Rahu House, First Floor, Shop 2

Can I view/see the products before I pay

Just like Jumia, Copia or Kilimall, we source items from manufacturers and distributors on your behalf and make them available at the shop when you order and pay for them.

If you’d like to view an item at our shop, you will have to pay for the item and get a receipt, we’ll source it from the manufacturer and make it available for you to view and collect at our shop after approximately 30 – 45 minutes.

Note: Suppliers/manufacturers always insist on getting paid upfront, that’s why we ask you to also pay upfront.

Then we give the product to you. That way there’s trust between us.

Note: Our websites have accurate details, descriptions, pricing, and images of the actual product. And we’ve previously sold without complaints or mismatches.

I will pay on delivery

We would really love to do Cash on Delivery, unfortunately, as we speak, we have over 157 uncollected packages since clients decided to switch off their phones when the rider was at the door.

Kindly come and collect at the shop.

Alternatively, you can pay now and we send the fastest rider to deliver without any issues.

Can I pay while at your shop?

Yes.

You can come to our shop, pay for the item and get a receipt. You’ll then receive your product.

If we don’t have the product in-house, immediately after you pay for the item, we’ll source it from the manufacturer and make it available for you to view and collect at our shop after approximately 30 – 45 minutes.

Note: Suppliers/manufacturers always insist on getting paid upfront, that’s why we ask you to also pay upfront.

Then we give the product to you. That way there’s trust between us.

Just like Jumia, Copia or Kilimall, we source items from manufacturers and distributors on your behalf and make them available at the shop when you order and pay for them.

Can I come and collect myself?

Yes.

You can come to our shop, pay for the item and get a receipt. You’ll then receive your product.

If we don’t have the product in-house, immediately after you pay for the item, we’ll source it from the manufacturer and make it available for you to view and collect at our shop after approximately 30 – 45 minutes.

Note: Suppliers/manufacturers always insist on getting paid upfront, that’s why we ask you to also pay upfront.

Then we give the product to you. That way there’s trust between us.

Just like Jumia, Copia or Kilimall, we source items from manufacturers and distributors on your behalf and make them available at the shop when you order and pay for them.